Freeze the intended package
Save a dated release copy with its manifest and product description. Keep working drafts elsewhere. This gives you something precise to compare if a customer later reports a missing format or outdated instruction. A folder called latest is not a reliable historical record.
Check the buyer choices
For each purchase option, compare the expected files with the actual assignment. Include the readme, sample and any format-specific explanation. Review the most confusing option first, not just the default. These are recommended acceptance steps; the examples on this site are synthetic, not evidence of a paid-product test.
Check the support path
Confirm that the intended receipt and support explanation refer to the correct store and product. Do not embed another buyer’s private download link in a public page. Record any test method permitted by the provider before using it; testing can create persistent order records and should not be repeated casually.
Record what remains unknown
A package review cannot certify pattern accuracy, search ranking or future sales. Keep those questions separate. If a promised file is missing, hold the release and fix that concrete problem. If the package is complete but demand is uncertain, avoid pretending that a successful upload validated the business.
An original working example
Use an original release sheet with a row for each promised file and columns for revision, assigned option, visible label and review result. Add separate rows for the preview, readme and support contact. A reviewer should be able to trace a claim on the product page to something concrete in the package. Leave unknown results unresolved instead of using a checkbox merely to finish the sheet. Keep the exact release copy and the review date together. If a later edit changes one file, rerun the checks that depend on it, including its manifest and preview references; unrelated completed checks do not need to become an endless re-audit.
Sources used for this page
These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.
- Adding a digital product — Merchant documentation · help.payhip.com · Merchant-controlled · checked 2026-09-27
- Digital product variants — Merchant documentation · help.payhip.com · Merchant-controlled · checked 2026-09-27
- Customer did not receive email — Merchant documentation · help.payhip.com · Merchant-controlled · checked 2026-09-27